Resources and Support

Your personalized account team is here to help you get the most out of your UHPC system.

Our team ensures your tests are shaping future innovations in battery science. We work alongside you to:

  • Ensure your equipment is performing to spec
  • Support the creation and optimization of advanced test protocols
  • Guide you in using powerful software features and data analysis tools
  • Deliver seamless calibration coordination and expert repair services
  • Provide comprehensive onboarding and training, whether you’ve added a new system or new team members to your lab

Resources

Resource Format
Select type...
Resource Format

Application

Select type...
Resource Application
Resource Application

UHPC E-Book: Part 3 of 3 – The Role of Precision and Accuracy in Cycle Metrics and Data Interpretation

View Article

UHPC E-Book: Part 2 of 3 – Interpreting Degradation via Cycle Metrics (CE, Fade, and Slippage)

View Article

UHPC E-Book: Part 1 of 3 – Introduction to UHPC Terminology and Cell Degradation

View Article

Cell Fixtures Spec Sheet

Spec Sheet

UHPC Calibration Module Spec Sheet

Spec Sheet

UHPC System – Software Manual

Product Manual

Online Help Centre

Need help with troubleshooting? Access the UHPC Help Centre, available 24/7 as a resource for troubleshooting your UHPC equipment. Content is organized by product and software, with powerful search functionality to quickly find what you need.

New resources are added regularly, bookmark the page to stay up to date.

UHPC Help Centre

Looking for more information?

The NOVONIX Resource Center is where you’ll find application notes, citations, spec sheets, and more.

Resource Center

Module Calibration

UHPC Channel Modules are recommended to be calibrated every 1-2 years, depending on usage. We offer multiple calibration options:

  • UHPC Calibration Module NOVONIX manufactures the UHPC Calibration Module, which enables customers to self-validate and calibrate their UHPC systems. Learn more here.
  • Manufacturer CalibrationEquipment can be sent back to NOVONIX in Halifax, Nova Scotia to be calibrated by our electrical engineering team.
  • 3rd Party Calibration with Micro PrecisionNOVONIX has partnered with Micro Precision in Grass Valley, California to offer US based Calibration services.
Request a Quote

Contact distributors for local sales and support.

Alvatek – UK, Ireland, France, Scandinavia, Poland
 LXI – Germany, Switzerland, Austria
Thasar – Italy
SF Tec – Spain
Toyo – Japan
Toyo – China
YoungIn AT – South Korea

Need Support? We’re Here to Help.

For help with your UHPC Cell Testing system—whether it’s troubleshooting, calibration, software guidance, or anything else—please complete the form. A support specialist from your dedicated account team will be in touch shortly.

UHPC Help Centre

"*" indicates required fields

1Personal Details
2Request Details
Tell us about yourself.
Name*